Shivdurga Jewellers FAQ
If you still have questions about our silver jewellery, our team is here to help. Feel free to email us, and we’ll be happy to assist you.
shivdurgajewellers1@gmail.com
925 sterling silver is made of 92.5% pure silver and 7.5% copper alloy, which gives it durability while maintaining its shine. At Shivdurga Jewellers, all our jewellery is crafted with hallmarked 925 sterling silver and rhodium plating for extra brilliance and long-lasting wear.
To keep your silver jewellery shining, store it in an airtight box, avoid contact with perfumes or harsh chemicals, and clean it regularly with a soft cloth. You can also use mild soap water or a silver polish cloth for deep cleaning.
Yes, all our silver jewellery pieces are BIS-hallmarked, ensuring purity and authenticity. This guarantees that you are investing in genuine sterling silver.
Yes, sterling silver may naturally tarnish when exposed to air and moisture. However, our jewellery is rhodium plated, which protects it from tarnishing and keeps it shiny for longer.
Absolutely! We create customized rings, pendants, kadas, and name jewellery as per your preferences. You can share your design idea, and our skilled artisans will craft it with precision.
Yes. We offer a wide collection for men (rings, chains, kadas, bracelets, pendants, cufflinks, earrings) and women (necklaces, chains, rings, earrings, pendants, bangles, bracelets, mangalsutras), suitable for daily wear as well as special occasions.
Yes, sterling silver jewellery is strong and durable for daily wear. We recommend avoiding exposure to harsh chemicals or saltwater for long-lasting shine.
Yes, sterling silver is hypoallergenic and safe for most skin types. Our rhodium plating adds an extra protective layer, making it suitable even for sensitive skin.
We offer a hassle-free return and exchange policy. If your jewellery has any manufacturing defect or size issue, you can return or exchange it within the specified time frame. Please check our return policy for details.
Yes, we provide nationwide delivery across India. You can order directly from our website or contact us for custom orders, and we’ll deliver your silver jewellery safely packaged to your doorstep.
